ABOUT

Thresholds provides services and resources for persons with serious mental illnesses and substance use conditions in Illinois. We work with many populations, including youth and young adults, veterans, young mothers, deaf, and individuals experiencing homelessness, among others.

We believe that everyone deserves the opportunity to live an independent, healthy life.

» Thresholds provides healthcare, housing, and hope for thousands of persons with mental illnesses and substance use disorders in Illinois each year

Founded in 1959, Thresholds provides healthcare, housing, and hope for thousands of persons with mental illnesses and substance use conditions in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people with mental illnesses to reclaim their lives.

Last year, Thresholds served more than 12,500 adults and youth, with 75% of services delivered out in the community, representing more than 500,000 hours of care.

Our Approach

Thresholds is one of the oldest and largest providers of recovery services for persons with mental illnesses and substance use conditions in Illinois. We offer more than 33 innovative programs at nearly 100 locations throughout Chicago, the adjacent suburbs, and four surrounding counties. Services include assertive outreach, case management, housing, employment, education, psychiatry, primary care, substance use treatment, and research.

Thresholds’ staff meets people where they are – out in the community. Offering services in a community-based setting makes them more accessible and effective and lessens the social exclusion that is often present in the lives of persons living with mental illnesses and substance use conditions. This allows our staff and clients to work on skills, clinical interventions, and recovery that allows them to live independent lives in their own neighborhoods

Our clients are all unique – coming from vastly different backgrounds and arriving with different needs, talents, and hopes. Each client works with our staff to set their own specific short-term goals and objectives, based on their needs, desires, and level of self-sufficiency.

Recovery from mental health and substance use conditions is possible. Recovery is a process of finding and living a satisfying and meaningful life, as one defines it for oneself. We assist our clients as they work to reclaim a positive sense of self, and discover their own potential, gifts, and skills.

Diversity, Equity, and Inclusion

IDEAS at Thresholds: Inclusion, Diversity, Equity, and Access to advance Social Justice

We respect, honor, and value diversity and we are invested in creating an inclusive culture that is compassionate, committed, and caring.  

Who We Serve

We believe that the relationship between staff and clients is one of mutual respect, decision-making, and direction.

Most individuals that we serve have been diagnosed with a serious mental illness. Diagnoses include schizophrenia, bipolar disorder, major depression, and severe post-traumatic stress disorder. This also includes individuals who are experiencing substance use conditions – either coexisting with their mental illness or on its own.

At the time of initial service, 90% of our clients are unemployed and living well below the National Poverty Level, and approximately half have co-occurring substance use conditions, and most have at least one advanced physical health problems such as diabetes and heart disease.

Thresholds believes in a respectful, collaborative approach, where staff and clients work together to design an individualized course of treatment. Our prevailing goal is to help our clients experience lives of greater autonomy and happiness.

Everyone should have the opportunity to live a life of value, self-respect, compassion, and dignity. All of our clients arrive with untapped potential, full of gifts and skills to develop.

FY24 Outcomes 

Total Clients Served: 9,597

                                                                                 

97% of all clients showed confidence in their recovery             93% of all clients were satisfied with services and were willing to recommend Thresholds to others.

51% of clients enrolled in IPS supported employment services found jobs.

82% of clients were linked to a primary care provider

80% of clients were linked to a psychiatrist

              1,250                  Housing Units Managed          184                  Clinical Teams           1,300+        Dedicated Staff Over 90% of Thresholds’ Team Leaders and one-third of Clinical Staff is master’s level. 

 

Programs For Specific Populations                                                             

96% of people who received crisis intervention through the Thresholds Living Room – Forever Hope successfully deterred hospitalization.     

74 clients with serious mental illness who are deaf or hard-of-hearing were served by our Deaf Program. 

118 youth and young adults received services through the Thresholds Young Adult Program (YAP).

292 veterans experiencing mental illness, trauma, substance use, homelessness, or unemployment received assistance through our Veterans Project.

397 people experiencing homelessness were connected with Thresholds’ Homeless Outreach Program.

938 people avoided arrest or incarceration through the Narcotics Arrest Diversion Program (NADP).

1,609 people utilized Thresholds’ Crisis Response services – Mobile Crisis Response Team (MCRT) and The Living Room.

 

Client Demographics

                               


Leadership Staff   

Mark Ishaug, MA
President & Chief Executive Officer

Dee Atkins
Chief of Community Engagement and Equity

Mike Faley, JD, CPA
General Counsel

Mark Furlong, LCSW
Chief Operating Officer

Peggy Flaherty, LCSW
Co-Chief Clinical Operations

Debra Howard-Frye, MA
Co-Chief Clinical Operations

Chris Noone, SPHR, RCC, CTC
Chief Talent Officer

Heather O’Donnell, JD
Senior Vice President of Advocacy and Public Policy

Brent Peterson
Chief Development Officer

Emily Moen
Chief Communications Officer

Al Shoreibah, CPA, MBA
Chief Financial Officer

Ademola (Dayo) Popoola
Chief Information Officer

Steve Weinstein, MD
Medical Director

J.Wesley Cook, DO
Chief Medical Officer


Board of Directors

Directors   

Joanne DahmChair

James KolarTreasurer

Minal VarmaSecretary

Dr. Garth Walker, MD, MPHAssistant Secretary

Benjamin Albrecht
Dr. Judy Ashworth
David Buchanan
Pamela Buffett
Bill Burfeind
Joey Carr
Diana Carreno Garcia
Marianne Doan
Keith Douglas
Joseph Feldman
Ronald Grais, JD
Megan Greer
Robert Haan
Lt. Jermaine Harris
Mary Jo Herseth
Claudine Hollack
Vicki Horwich
Charlie Hymen
Stephen Isaacs
Peggy Johnson
Dan Klaff
Leo Lanzillo
Roxanne Martino
Keith McClintock
Cori McKeever
Suzet McKinney, DrPH, MPH
Joseph Moos
Sandeep Nain
Sharon Neal
Kevin Osten-Garner, PsyD
Ina Owens, LCSW
Gino Pinto
Luvia Quinones
Christine Rhode
Sue Roberts
Dr. Beth Rom-Rymer
Ofelia Sanchez
Chris Segal
Robert Spencer
Masami Takahashi
Sarah Ware
Kirk Williams

Life Directors

Jana Barbe*
Mary Hill
Richard J. Loewenthal, Jr.
Adrianne Mautner
Linda Sahagian

*Past Chairs
**Honorary Director


Thresholds Junior Board

The Thresholds Junior Board (TJB) is a community of people who are passionate about mental health. TJB members contribute a diversity of experience and expertise and are committed to Thresholds’ mission of providing healthcare, housing, and hope to persons with mental illnesses and substance use conditions each year. Through fundraising and volunteerism, the TJB works to grow Thresholds and its life-saving services. For more information, please contact  Arriana Arroyo.

TJB members are required to:

  • Make a personal contribution of $100 or more
  • Volunteer or attend at least one TJB event
  • Attend 75% of TJB monthly meetings

Annual Report